Subject: Tech Support Candidate - RAHUL CHANDRA
From: RAHUL CHANDRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 29 Aug 2022 10:10:17 -0400

| | Tech Support Test

Name | RAHUL CHANDRA
E-mail | [email-masked]
Phone Number | (+91) 7088176224
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Town and post Shishgarh Dis Bareilly( I will relocate)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | 000
Previous Employer 1 | Na | Na | Na | 00
Previous Employer 2 | Na | Na | Na | 000

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are various way to solve this error: -
Try clearing browser cookies
Try clearing browser cache
Reload the Page
Make sure JavaScript is enabled
Sure The Website URL Is Correct
Interruption of the Internet connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps to connect Bluetooth speaker to Mobile phone: -
Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth speaker you want to pair with your device.
Follow any on-screen instructions

What according to you makes you a good candidate for customer service or technical support job?

Good Communication and interpersonal skills, customer focus, approach and engage,
Provide better service

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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