Subject: Tech Support Candidate - Shubham Bisht
From: Shubham Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 29 Aug 2022 04:51:31 -0400

| | Tech Support Test

Name | Shubham Bisht
E-mail | [email-masked]
Phone Number | (244713) 8279925959
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bhimtal
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Rechecking network connection
2. I will see whether firewall are not blocking that site .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Press the Bluetooth button on speaker .
2. Unlock phone and Goto bluetooth settings.
3. Slide to On side.
4. Search particular bluetooth device in a particular area .
5. Connect bluetooth from phone to your speaker

What according to you makes you a good candidate for customer service or technical support job? | He should have knowledge as well as skills to solve problems which arises in day to day life . Incase if problem not known to him or can’t solve then search from various sources .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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