Subject: Tech Support Candidate - Suraj Khari
From: Suraj Khari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Aug 2022 03:58:56 -0400

| | Tech Support Test

Name | Suraj Khari
E-mail | [email-masked]
Phone Number | (91) 9717903762
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | moolchand
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | na | na | na
Previous Employer 1 | na | na | na | na
Previous Employer 2 | na | na | na | na

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

The steps which I'll be using are as follows.
1. The first step I will try to refresh the page.
2. I'll make sure that cookies are enabled.
3. Will clear cache and cookies.
4. Will make sure that browser is up  to date.
5. Will restart the browser.
6. Use a different browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. First step is turn on the bluetooth on both the devices.
2. Search for the bluetooth speaker in the list of the bluetooth devices available near me.
3. If the name shows up for the our bluetooth speaker, the click on it and allow it to pair.

What according to you makes you a good candidate for customer service or technical support job?

1. A person must be good with people
2. He/she must understand the problem which the customer is facing.
3. Try to give the bet possible answer for the problem which being faced by the customer

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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