Subject: Tech Support Candidate - Pranshu Rathee
From: Pranshu Rathee <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Aug 2022 02:14:55 -0400

| | Tech Support Test

Name | Pranshu Rathee
E-mail | [email-masked]
Phone Number | (+91) 8955558553
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector-6, Bahadurgarh, Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | At first I would try refreshing the website, second choice would be restarting the browser, third option would be switching the network or turning flight mode on and off and last restarting the computer.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to settings>Connections>Bluetooth>Turn it ON>Tap on your device name>Click on Agree on the dialogue box sharing the key to connect and you're done.
What according to you makes you a good candidate for customer service or technical support job? | I've done B.tech in Computer Science and I'm very big tech freak.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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