Subject: Tech Support Candidate - Akarsh Raj Akarsh Raj
From: Akarsh Raj Akarsh Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Aug 2022 02:09:38 -0400

| | Tech Support Test

Name | Akarsh Raj Akarsh Raj
E-mail | [email-masked]
Phone Number | (91) 7004303373
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Patna
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

*Open a new tab and check to see if you can load another website like google.com.

*Launch another browser, like Internet Explorer or Microsoft Edge, and try to open the site you were having problems with.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

*Swipe down from the top of the screen.

*Touch and hold Bluetooth
.
*Tap Pair new device. If you don't find Pair new device check under Available devices or tap More. Refresh.

*Tap the name of the Bluetooth device you want to pair with your device.

*Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | As a fresher I don't have any practical knowledge but I believe in positive attitude. I am capable of working hard and give my best for this role. . I am committed to learning any new skills on my own to succeed in this role.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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