Subject: Tech Support Candidate - Yogesg Rawat
From: Yogesg Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 08:52:54 -0400

| | Tech Support Test

Name | Yogesg Rawat
E-mail | [email-masked]
Phone Number | (110092) 9917957941
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi(Pandav Nagar)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will take some few steps when I get an error.
1.I will check the internet connection is it properly working or not?
2.I will update the browser if it is not updated.
3.I will cache all the cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step1:open the Bluetooth of both Speaker and mobile.
step2:find the name of the Bluetooth speaker
step3:tap the option of pair device and then it is successfully connected with your mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | My Interaction with peoples and My technical skills both makes me a good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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