Subject: Trainer Candidate - Lata Bokadiya
From: Lata Bokadiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 04:54:16 -0400

| | Tech Support Test

Name | Lata Bokadiya
E-mail | [email-masked]
Phone Number | (122001) 9997671632
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Gurgave sekter38 islampur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Gurgave | | |
Previous Employer 1 | Rajstaha | | |
Previous Employer 2 | Bhiwadi | | |

If Selected, how much time do you need to join? | 1 desamber 22
Please briefly describe your work experience specifically in Quality? | 2year2019junari2021desember saind gobin company Qc sipakter
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

Qc.Qfx5 .Quality factor
Qfx1. official costumes complain
Qfx.2 costumes retion
Qfx3.internacnial non conformis
Qfx4. costumers manager follow sestam non anadernes if responsiblety thay are Quality spackter

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

5s .wark place management
Tfx.time anusar
Sop. standers operating peroodures
Kam krni ka tareka good hona chyea
Oustomer dimand anusar prodacet ya aitemes hona chyea ok products he costumes give krna hi ng ko alag krna chyea costumes ke dimand anusar strok and aitems Dana chyea costumer Jo bhe mangta hi his bhe Quality ka orM1.M2.M3 Jo bhe costumes ke mang ho costumes  ke dimand time se pr ho if good costumes and good sarvice banay jati hi

What according to you makes you a good candidate for this position? | Good wark and good  waking time parfacat time  apna wark time se 00 hona chye time se complete it according good Quality ke sat good candidate
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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