Subject: Tech Support Candidate - NIKITA DUTT
From: NIKITA DUTT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 03:29:26 -0400

| | Tech Support Test

Name | NIKITA DUTT
E-mail | [email-masked]
Phone Number | (+91) 6202714019
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lajpat nagar,New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will refresh the page.
Check whether JavaScript is enable or not if not then make it enable.
Then I will make cookie enable.
Updating the web browser.
and then restart the Web Browser if it doesn't work then I will try in a different web browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the bluetooth device in pairing mode by pressing and holding the power button or pairing button.
In Android go to setting connected devices bluetooth . Select pair new device and then tap the speaker's name

What according to you makes you a good candidate for customer service or technical support job?

I had done B.Tech in Electronics & Computer Science Engineering. I have technical skills.
And I am loyal to the company. So this makes me good candidate for this job profile.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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