Subject: Tech Support Candidate - Arbaz khan
From: Arbaz khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 03:28:02 -0400

| | Tech Support Test

Name | Arbaz khan
E-mail | [email-masked]
Phone Number | (93154) 56536
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Byjus | Bda | November | 38k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Will first wait to reload the page if not working then will try to go on the page with other given link. Then too if it's not working that means the server has been down.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open settings after then open the Bluetooth settings and the will add new device to pair with my mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | Because I've been fascinated to technology all my life and with good communication i think I'll be the suitable for technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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