Subject: Tech Support Candidate - Aisha Sami
From: Aisha Sami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Aug 2022 07:23:59 -0400

| | Tech Support Test

Name | Aisha Sami
E-mail | [email-masked]
Phone Number | (+91) 7644911847
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jamia Nagar, Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Smart world | pune | May | 12000
Previous Employer 2 | Shine InfoTech | Delhi | June | 13000

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It depends on which error code number is showing.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the Phone screen.
2. Touch and hold Bluetooth.
3. Tap pair new device. if you don't find pair new device, check under "Available device you want to pair with your device.
4. Tap the name of the Bluetooth device you want to pair with your device.
5. then Bluetooth will be successful connected.

What according to you makes you a good candidate for customer service or technical support job? | Because I did my MCA, and I love to troubleshooting. so I can perform better in this please.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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