Subject: Tech Support Candidate - Raj Kumar Mandal Raj
From: Raj Kumar Mandal Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Aug 2022 03:49:36 -0400

| | Tech Support Test

Name | Raj Kumar Mandal Raj
E-mail | [email-masked]
Phone Number | (+91) 7389756634
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Churcha colliery
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jms | Machineman | 17/08/2022 | 26000
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First I check my internet connection
2. I check error code which are showing
3 I check my computer another browser to try open that page
4 I check my cookies and cache are clear

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. First on blootooth speaker and on there pairing mode
2. On mobile blootooth and start searching a device
3 find blootooth speaker name on searching connect with a password it's required or connect directly

What according to you makes you a good candidate for customer service or technical support job? | In my opinion I am try to behave good with everyone , I am so positive in every work and I support my team members in every time
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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