Subject: Tech Support Candidate - Sonali Singh
From: Sonali Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Aug 2022 02:15:21 -0400

| | Tech Support Test

Name | Sonali Singh
E-mail | [email-masked]
Phone Number | (91) 9369948474
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Azamgarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Software

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly Restart my Pc/Desktop.
after that figure out where the problem is. The problem only happens with certain websites. try clearing browser cookies and cache. Then try to open a website.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First, turn on the Bluetooth of both devices. Tap the name of the Bluetooth device you want to pair with your device. then connected the devices.
What according to you makes you a good candidate for customer service or technical support job? | Because I have the knowledge to manage the devices. and I am interested in a Technical job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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