Subject: Tech Support Candidate - mahesh saini
From: mahesh saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 04:37:26 -0400

Tech Support
Test

Name

mahesh
saini

E-mail

[email-masked]

Phone Number

(7691040698) 7691040698

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

MoMagic

Software Developer

Working

37500

Previous
Employer 1

Harman India

Software Developer

17 may

13500

Previous
Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

yes

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Put the speaker in pairing mode.

Switch on Bluetooth on your mobile phone.

Wait for the phone to connect.

Connect and Play music.

What according to you makes you a
good candidate for customer service or technical support job?

technical support

On a scale of 1 - 5
please rate your fluency in spoken English

4