Subject: Tech Support Candidate - Chandni Bhatia
From: Chandni Bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 04:21:30 -0400

Tech Support
Test

Name

Chandni
Bhatia

E-mail

[email-masked]

Phone Number

(91) 9873966938

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Faridabad sec 50

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

1. Restart internet network.

2. Restart computer.

3. Check if the website is down.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Swipe
down from the top of the screen.

2. Touch and hold Bluetooth.

3. Tap pair new device. If you don't find pair device,  check under available
device Or tap more.

4.tap the name of the bluetooth device you want to pair with your device.

What according to you makes you a good candidate
for customer service or technical support job?

I think
experience and A person with a good personality will always be a good factor to
any job.

On a scale of 1 - 5 please rate your fluency in
spoken English

3