Subject: Tech Support Candidate - Shivam My hra
From: Shivam My hra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 04:01:24 -0400

Tech Support
Test

Name

Shivam My
hra

E-mail

[email-masked]

Phone Number

(110084) 8130016465

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Majlis park

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic
Software installation

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Aimra corporation

Backend

Still
working

20000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

In first step,

i will do refresh the page

Then i will make sure cookies are enabled, after it i will clear cache and
cookies.

If it still not works, check the browser is up to date or not.

Restart the browser

Check site certification and settings maybe some permissions are not enabled

If still not working try another browser

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First step enable the Bluetooth of that speaker
and read the name showing on display of speaker or its model number

Then enable the Bluetooth in mobile and search that model number in mobile
Bluetooth list and click on that modle number for connecting.

What according to you makes you a good candidate
for customer service or technical support job?

My
patience and understanding ability of second person,

I understand the client problem quickly and solve it in less time

On a
scale of 1 - 5 please rate your fluency in spoken English

4