Subject: Tech Support Candidate - ASHISH RANJAN Ashish
From: ASHISH RANJAN Ashish <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 03:15:10 -0400

Tech Support
Test

Name

ASHISH
RANJAN Ashish

E-mail

[email-masked]

Phone Number

(+91) 7766835544

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Lado Sarai,new
delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Restart my device

2. Make sure internet connection works.

3.check if the website is down from everybody or me .

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Open
your Bluetooth menu in your mobile is just put the on

2.And press the button on your speaker and start on your Bluetooth speaker

3 And the connect the device Bluetooth on your with Bluetooth version

What according to you makes you a good candidate
for customer service or technical support job?

1. Detail
knowledge about the product/ you offered

2. Effectiveness communication skills.

3.Excellent phones skills

4 attention to detail skills

On a scale of 1 - 5 please rate your
fluency in spoken English

3