Subject: Tech Support Candidate - ASHISH MANI TIWARI
From: ASHISH MANI TIWARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 02:47:13 -0400

Tech Support
Test

Name

ASHISH MANI
TIWARI

E-mail

[email-masked]

Phone Number

(+91) 9354998582

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

New Ashok Nagar East Delhi
110096

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Speakers & Audio
Client
handlings

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

PS Quick IT

Technical
engineer

06/07/2022

48000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I m check Internet is working or not

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First open The mobile Bluetooth and search name
of speaker bluetooth after that click on speaker bluetooth name after some
second he will connect successfully

What according to
you makes you a good candidate for customer service or technical support
job?

Easily understand customer query and given suitable reply as
soon as possible

On a scale of 1 - 5 please rate your fluency in
spoken English

3