Subject: Tech Support Candidate - Kazato assumi
From: Kazato assumi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 02:46:19 -0400

Tech Support
Test

Name

Kazato
assumi

E-mail

[email-masked]

Phone Number

(+91) 8787567503

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida, Sector 4

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Networking -
basic
Hardware - Advanced

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

Na

Previous Employer 1

Syncomint Solution Pvt
Ltd

Electronic trainer

March 2022

15000

Previous Employer 2

Triumph Infosyst Skills
Development and Services

Trainer

July 2021

10000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. Check internet connection.

2. Clear cache, cookies, and history.

3. Open www.ndtv.com from other browsers.

4. Load other websites like google.com, Facebook.com, etc

5. If all other websites are working and only www.ndtv.com is showing an error I
will assume the server is under maintenance and wait until it's up again.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Switch on Bluetooth on your phone by
clicking the Bluetooth icon or going to settings>bluetooth>on (settings
may vary according to phone)

2. Search for the Bluetooth name of your speaker on your phone. When found click
on the Bluetooth name and it will connect automatically

What
according to you makes you a good candidate for customer service or technical
support job?

A person with good technical skills who is
passionate about the work.

He/ she might not necessarily be highly qualified.

On a scale of 1 - 5
please rate your fluency in spoken English

4