Subject: Tech Support Candidate - Sumit kumar Yadav
From: Sumit kumar Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 02:33:14 -0400

Tech Support
Test

Name

Sumit kumar
Yadav

E-mail

[email-masked]

Phone Number

(91) 8317028517

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Fridabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Many basic problems can be solved simply by
restarting your device. This clears caches, and forces the device to re-load the
program or web page you may be having issue with.And make sure the internet
connection works and Check if the Website is Down for Everybody or Just
Me.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First step on the bluetooth speaker and second
step on mobile phone bluetooth and scanning the device after scanning the device
pairing the scanning device and connect the bluetooth speaker.

What
according to you makes you a good candidate for customer service or technical
support job?

Three important qualities of customer service
center around three  professionalism, patience, and a “people-first”
attitude.

On a scale of 1 - 5 please rate your fluency in
spoken English

3