Subject: Fw: Tech Support Candidate - Rishabh Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 13:22:57 +0000

interview
________________________________
From: Rishabh Singh <[email-masked]>
Sent: Tuesday, July 5, 2022 9:58 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rishabh Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rishabh Singh
E-mail  [email-masked]
Phone Number    (+91) 9953550572
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Saket, New Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Amazon  VCS     N/A     32000
Previous Employer 1     Envirotech Instruments Pvt Ltd  Calibration Engineer    April 19, 2021  17500
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I'll check the internet connection. If there's no problem with internet I'll try to refresh. If that doesn't work I'll restart the browser. After doing all the above, I will clear cache and cookies. Then will restart the system.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      S1: Turn on bluetooth in mobile phone.
S2: Turn on pairing mode in Bluetooth speaker.
S3: Search the name of the speaker in available device.
S4: Click on pair the  device.
What according to you makes you a good candidate for customer service or technical support job? My excellent communication skills and ability to resolve customer problems efficiently and effectively in least time possible.
On a scale of 1 - 5 please rate your fluency in spoken English  5