Subject: Fw: Tech Support Candidate - Shourya Gairola
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 13:18:25 +0000

no
________________________________
From: Shourya Gairola <[email-masked]>
Sent: Wednesday, July 6, 2022 10:36 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Shourya Gairola

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Shourya Gairola
E-mail  [email-masked]
Phone Number    (+91) 9760069452
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Uttarakhand
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Networking - basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Harsh laptop    Hardware engineer       6       20000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check out date and time settings as well as time zone.
2. Change the internet browser available in 🖥.
3. Check pinging connectivity and connection like lan,Wlan(wifi).
4. Reset default browser settings.
And etc.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn no speaker and it's Bluetooth search.
2. Open your phone's Bluetooth search menu.
3. Look for the name or model number for respective speakers.
4. Click on that connect and enjoy
What according to you makes you a good candidate for customer service or technical support job? I know how to get job done ✔ i m connected with hardware field from last 5 years.
Rest you know the best
On a scale of 1 - 5 please rate your fluency in spoken English  3