Subject: Fw: Tech Support Candidate - Dheeraj Srivastav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 13:17:21 +0000

no
________________________________
From: Dheeraj Srivastav <[email-masked]>
Sent: Wednesday, July 6, 2022 11:28 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Dheeraj Srivastav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Dheeraj Srivastav
E-mail  [email-masked]
Phone Number    (+91) 8285328543
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Palam
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Ministry Of Consumer Affairs Food And Public Distribution       NIC Coordinator Working 25000
Previous Employer 1     Creation D Mark Event Executive 30/06/2020      20000
Previous Employer 2     ECHS (IHQ of MOD ARMY)  CLERK   31/03/2017      30000
In your past experience you have (select all that applies)      Interacted with customers over Email
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I will Check and see my internet connection is available or not. If my internet connection is not available, then I will troubleshoot my internet connection. After my internet connection resolved. Then I again try to open site. and now it is working properly
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly go to settings and open Bluetooth.
Go to pairing request
Pair your mobile with Bluetooth
Now your device is connected and you can enjoy with your speaker
What according to you makes you a good candidate for customer service or technical support job? I have polite  and problem resolving behavior and its make me good candidate for customer service or technical support job
On a scale of 1 - 5 please rate your fluency in spoken English  2