Subject: Fw: Tech Support Candidate - Ginni Goyal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 13:16:18 +0000

no
________________________________
From: Ginni Goyal <[email-masked]>
Sent: Wednesday, July 6, 2022 12:17 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ginni Goyal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ginni Goyal
E-mail  [email-masked]
Phone Number    (91) 8708727093
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Sonipat
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Byjus   Business development executive  22 may  20000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  There are different types of errors like
Problem only happens on a secure website ...it's not start with https ://

May be connection was interrupted
The connection was reset
The connection has timed out
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down the top of the screen
Then toch and hold Bluetooth
Then tap pair new device. If you don't find pair new device ,check under available device or tap more
Tap the name of the Bluetooth device you want to pair with your device.
Follow any own-screen instructions
What according to you makes you a good candidate for customer service or technical support job? Detailed knowledge about the product you offered and effective communication skills should be necessary.
Patience
On a scale of 1 - 5 please rate your fluency in spoken English  4