Subject: Fw: Tech Support Candidate - Pankaj Rana
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 13:14:59 +0000

no
________________________________
From: Pankaj Rana <[email-masked]>
Sent: Wednesday, July 6, 2022 2:31 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Pankaj Rana

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Pankaj Rana
E-mail  [email-masked]
Phone Number    (+91) 9773534787
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Sector 15
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na      Na      Na      Na
Previous Employer 1     Na      Na      Na      Na
Previous Employer 2     Na      Na      Na      Na
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Step 1: check the internet connection should be properly connected.
Step 2: check the  browser setting or open any other website.
step:3 if all two steps are OK ,then try again ,else open window setting and network troubleshoot and fix the problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1: turn ON the speaker and put it on Bluetooth mode .
Step 2: turn on your mobile Bluetooth and search for new devices.
Step 3 : pair with the speaker Bluetooth .
What according to you makes you a good candidate for customer service or technical support job? I have good understand skills and I can handle the problems and find solution in a short time.
On a scale of 1 - 5 please rate your fluency in spoken English  4