Subject: Fw: Tech Support Candidate - Ram Pratap singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 13:12:07 +0000

no
________________________________
From: Ram Pratap singh <[email-masked]>
Sent: Wednesday, July 6, 2022 4:36 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ram Pratap singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ram Pratap singh
E-mail  [email-masked]
Phone Number    (122006) 8545014550
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      gurgaon
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Advanced
Speakers & Audio
seo
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        vinosa portfolio        HR intern       current 10000 stipend
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first i refresh it and if website did not work again then i check internet connection or wifi. after it i check page load properly or not. Check if the website is down for everybody or just me and use a different browser. and we also restart our device many problem fix by restart the device.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Switch on Bluetooth on mobile phone. Switch on the speaker and put the speaker in pairing mode. wait for the phone to connect after it Bluetooth connected and enjoy music.
What according to you makes you a good candidate for customer service or technical support job? first thing is that i have all the skills for this job role and second is that i am very passionate for this job role, i give my 100% for the job role.
On a scale of 1 - 5 please rate your fluency in spoken English  4