Subject: Fw: Tech Support Candidate - Manish Choubey
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 13:11:52 +0000

no
________________________________
From: Manish Choubey <[email-masked]>
Sent: Wednesday, July 6, 2022 4:39 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Manish Choubey

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Manish Choubey
E-mail  [email-masked]
Phone Number    ((91) 8839154247
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ahinsa khand2. Indriapuram
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        starteck        backend executives      2nd of July 2022        27000
Previous Employer 1     taskus  customer support        Nov 2020        22000
Previous Employer 2     HGS     Technical support       july 2019       16000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I'm trying to open website but i get error like page not found or internet server error.
so these are the following step which I do so resolve that issue-
1 Restart my internet connection.
2 Clear browser cache and cookie.
3 I will check the address and try again.
4 Try with different browser.
5 I will check Domain name ( DNS)
6 Restart my computer
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1 swipe down from the top of the screen
2 Touch and hold Bluetooth option
3 Tap on pair new device or check under available device
4 Tap the name of the Bluetooth device which  you want to connect
What according to you makes you a good candidate for customer service or technical support job? According to me a good customer support executive should be empathetic and attentive. which I'm also i have the same domain experience its makes me good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English  4