Subject: Fw: Tech Support Candidate - Mohit Saini
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 12:41:13 +0000

no
________________________________
From: Mohit Saini <[email-masked]>
Sent: Wednesday, July 6, 2022 7:41 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mohit Saini

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mohit Saini
E-mail  [email-masked]
Phone Number    (91386) 28600
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Jind
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Click the menu button  and select Settings.
2.In the General panel, go down to the Network Settings section.
3.Click Settings…. The Connection Settings dialog will open.
4.Change your proxy settings:

If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy)
select No Proxy.

5.Close the Connection Settings dialog.
6.Close the about:preferences page.
Any changes you've made will automatically be saved
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions
What according to you makes you a good candidate for customer service or technical support job? Good Communication and interpersonal skills, customer focus, approach and engage, be polite and a good listener
Attitude always first. a smiley face with pleasant physical appearance is an additional advantage
On a scale of 1 - 5 please rate your fluency in spoken English  4