Subject: Fw: Tech Support Candidate - SYED ZEESHAN HUSSAIN
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 12:35:20 +0000

no
________________________________
From: SYED ZEESHAN HUSSAIN <[email-masked]>
Sent: Wednesday, July 6, 2022 8:11 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - SYED ZEESHAN HUSSAIN

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    SYED ZEESHAN HUSSAIN
E-mail  [email-masked]
Phone Number    (91) 9525787865
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      NEW DELHI
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        N/A     N/A     N/A     N//A
Previous Employer 1     N/A     N/A     N/A     N/A
Previous Employer 2     N/A     N/A     N/A     N/A
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The recommended troubleshooting steps are:

Clear the browser’s history and cache/cookies.

Try a different web browser.

Restart computer/device.

Log out and log back in to the account.

Restart internet network.

How to clear history and cache on Google Chrome:

Click on the menu (three dots) on the upper-right hand corner of the window (underneath the "X" to close).

Click on "More tools".

"Click on "Clear Browsing Data".

At the top, choose a time range. To delete everything, select "All time".

Check the boxes. next to "Cookies and other site data" and "Cached images and files".

Finally, click on "Clear data".

How to clear history and cache on Mozilla Firefox:

From the History menu, select "Clear Recent History". If the menu bar is hidden, press Alt to make it visible.

From the Time range to clear: drop-down menu, select the desired range. To clear your entire cache, select "Everything".

Choose which elements of the history to clear. To clear your entire cache, select "All items".

Click "Clear Now".

Finally, exit/quit all browser windows and re-open the browser for the changes to be effective.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step : 1 Place the Bluetooth device in pairing mode.

Step : 2 On the iPhone, open the Settings app.

Step : 3 Select Bluetooth.

Step :4 Ensure Bluetooth functionality is switched on. If the Bluetooth toggle switch is green, Bluetooth is enabled, and nothing needs to be changed. If not, select the toggle to turn on Bluetooth.

Step :5 Scroll down to Other Devices and look for the Bluetooth speaker on the list. Be patient, as it may take a moment to show up.

Step : 6When the speaker appears, select the device name to connect. It takes a few seconds for the two devices to pair. When done, the status updates to Connected on the screen.
What according to you makes you a good candidate for customer service or technical support job? Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English  3