Subject: Fw: Tech Support Candidate - Avdhi Sharma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 12:34:30 +0000

no
________________________________
From: Avdhi Sharma <[email-masked]>
Sent: Wednesday, July 6, 2022 11:06 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Avdhi Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Avdhi Sharma
E-mail  [email-masked]
Phone Number    (99118) 47006
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Uttam nagar, Delhi
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        VMRC    Research analyst        30th july       18000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First figure out where the problem is.
There are problems like:-
Your connection is interrupted.
The connection has timed out.
The connection was reset.

First go to the menu, clear history, cache, cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Start the speaker.
2. On bluetooth of your phone.
3. Then pair both the devices with eachother.
4. Your device is successfully connected.
What according to you makes you a good candidate for customer service or technical support job? They should have good communication skill, and can work in any kind of environment.
They should have very polite nature and listen customer's problem very carefully and give them a solution in a very well mannered way.
On a scale of 1 - 5 please rate your fluency in spoken English  4