Subject: Fw: Tech Support Candidate - Muskan Saxena
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 12:29:47 +0000

no
________________________________
From: Muskan Saxena <[email-masked]>
Sent: Thursday, July 7, 2022 11:04 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Muskan Saxena

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Muskan Saxena
E-mail  [email-masked]
Phone Number    (91) 7080677401
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Varanasi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Byld group,Yoma technology      Software Tester NA      10750
Previous Employer 1     NA      Na      Na      Na
Previous Employer 2     Na      Na      Na      Na
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Refresh the page
2. Click on the menu button and select setting
3.in general panel go.down to the network setting
4.click setting
5. Check the connection setting dialog box will open
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on bluetooth
2. Pair a bluetooth
3.connect them
3a..swipe down frok.the top of the screen
3b..make sure bluetooth turn on
3c..touch and hold bluetooth
3d..in the list of paired device,tao a paired but un connected device
3e..when your mib nad bluetooth connected the devi show "" connected ""
What according to you makes you a good candidate for customer service or technical support job? There are a lot of factor to be considered for someone to be great candidate of a customer service job I think it's experience you always have a better trust to someone who has experience of doing something and their achievements on that experience is a great factor and second is the attitude of person with a positive personality will always be a good factor to any job who see every problems as an opportunity to improve our show is there skill is a great addiction to a company
On a scale of 1 - 5 please rate your fluency in spoken English  4