Subject: Fw: Tech Support Candidate - Monu Monu
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 12:03:31 +0000

no
________________________________
From: Monu Monu <[email-masked]>
Sent: Thursday, July 7, 2022 12:11 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Monu Monu

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Monu Monu
E-mail  [email-masked]
Phone Number    (+91) 9999208920
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Manesar
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Girnar software pvt. ltd        Support Engineer        NA      21900
Previous Employer 1     AKCDS   Technical Engineer              14464
Previous Employer 2     Amity University Haryana        Sr. Technical Engineer          12122
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I have follow some basic step such as :
1.First, let's figure out where the problem is
The problem only happens with certain websites
Try clearing Firefox's cookies and cache
The website loads but doesn't work properly
The problem only happens on a secure (https) website
The problem only happens in Firefox
The problem happens in all web browsers
Other, less common problems
Please list the steps to connect a Bluetooth speaker to your mobile phone.      open the Bluetooth on both device and on let's the mobile discoverable mode on,once the speaker's name shown on my list than i clicked to pair and connect the device.
What according to you makes you a good candidate for customer service or technical support job? 1.I have good communication skill that help to get user intraction to known the user concern.
2.I have 4 year experience in IT feild that is relevant to me to easily understand the user concern.
On a scale of 1 - 5 please rate your fluency in spoken English  4