Subject: Fw: Tech Support Candidate - Divya Burnwal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 7 Jul 2022 11:54:48 +0000

no
________________________________
From: Divya Burnwal <[email-masked]>
Sent: Thursday, July 7, 2022 3:29 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Divya Burnwal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Divya Burnwal
E-mail  [email-masked]
Phone Number    (79084) 20986
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      PASCHIM BARDHAMAN
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check my network connection to whether the connection is weak or strong. If it's weak then I will strengthen the connection or else search on the internet.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      make sure Bluetooth is enabled by either right-clicking the Bluetooth icon in the Notifications area or going to Control Panel  Hardware and Sound Devices .
What according to you makes you a good candidate for customer service or technical support job? communication skills, problem-solving skills, and passion for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English  5