Subject: Tech Support Candidate - Divya Burnwal
From: Divya Burnwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jul 2022 05:59:27 -0400

Tech Support
Test

Name

Divya
Burnwal

E-mail

[email-masked]

Phone Number

(79084) 20986

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

PASCHIM BARDHAMAN

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will check my network connection to whether the
connection is weak or strong. If it's weak then I will strengthen the connection
or else search on the internet.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

make sure Bluetooth is enabled by either
right-clicking the Bluetooth icon in the Notifications area or going to Control
Panel  Hardware and Sound Devices .

What according to
you makes you a good candidate for customer service or technical support
job?

communication skills, problem-solving skills, and passion for
customer service.

On a scale of 1 - 5 please rate your
fluency in spoken English

5