Subject: Tech Support Candidate - arun Kumar sambram
From: arun Kumar sambram <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jul 2022 01:59:48 -0400

Tech Support
Test

Name

arun Kumar
sambram

E-mail

[email-masked]

Phone Number

(81251) 25446

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Sub-K Impact solutions

Sr.Execuitve

25000

Previous Employer 1

Appollo Health care

Front desk

12000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

- check the internet connection.

- click on google chorme.

- type the link of the website.

- click on enter button.

- web page will be displayed

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1 Step :
swtich on bluetooth speaker

2 Step : swtich on bluetooth option in mobile

3 Step : search the bluetooth name of speaker and pair after paring it will
connect to the mobile

What according to you makes you a
good candidate for customer service or technical support job?

i will resolve the issue of the coustmer in understanding
language and proper step by step about the issue coustmer getting in product and
if the coustmer not understand the process i will explain him again and again
with cool mind

On a scale of 1 - 5 please rate your
fluency in spoken English

3