Subject: Tech Support Candidate - Muskan Saxena
From: Muskan Saxena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jul 2022 01:34:41 -0400

Tech Support
Test

Name

Muskan
Saxena

E-mail

[email-masked]

Phone Number

(91) 7080677401

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Varanasi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - advance

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Byld group,Yoma technology

Software Tester

NA

10750

Previous Employer 1

NA

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Refresh the page

2. Click on the menu button and select setting

3.in general panel go.down to the network setting

4.click setting

5. Check the connection setting dialog box will open

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn on bluetooth

2. Pair a bluetooth

3.connect them

3a..swipe down frok.the top of the screen

3b..make sure bluetooth turn on

3c..touch and hold bluetooth

3d..in the list of paired device,tao a paired but un connected device

3e..when your mib nad bluetooth connected the devi show "" connected
""

What according to you makes you a good candidate
for customer service or technical support job?

There are
a lot of factor to be considered for someone to be great candidate of a customer
service job I think it's experience you always have a better trust to someone
who has experience of doing something and their achievements on that experience
is a great factor and second is the attitude of person with a positive
personality will always be a good factor to any job who see every problems as an
opportunity to improve our show is there skill is a great addiction to a
company

On a scale of 1 - 5 please rate your fluency in
spoken English

4