Subject: Tech Support Candidate - Vaibhav Singh
From: Vaibhav Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 12:33:19 -0400

Tech Support
Test

Name

Vaibhav
Singh

E-mail

[email-masked]

Phone Number

(+918433149606) 8433149606

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Sector 145

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

No Error
When We Open This Website (www.ndtv.com)

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.Put the
speaker in pairing mode.

2.Switch on Bluetooth on mobile phone.

3.Wait for the phone to connect.

4.Connect and Play music

What according to you makes you a good candidate
for customer service or technical support job?

First, I
think is experience, you can always have a better trust to someone who has
experience of doing something and their achievements on that experience is a
great factor too. Second is attitude, a person with a positive personality will
always be a good factor to any job. Someone who sees every problem as an
opportunity to improve or showcase their skill is a great addition to a company.
Lastly, education, though it is very important to some that you finished at
least a diploma it doesn't necessarily to others. Some companies gives priority
to trainings that are particular to the job you are applying.

On a
scale of 1 - 5 please rate your fluency in spoken English

3