Subject: Tech Support Candidate - Mohit Saini
From: Mohit Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 10:11:21 -0400

Tech Support
Test

Name

Mohit
Saini

E-mail

[email-masked]

Phone Number

(91386) 28600

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Jind

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Click the menu button  and select
Settings.

2.In the General panel, go down to the Network Settings section.

3.Click Settings…. The Connection Settings dialog will open.

4.Change your proxy settings:

If you don't connect to the Internet through a proxy (or don't know whether you
connect through a proxy)

select No Proxy.

5.Close the Connection Settings dialog.

6.Close the about:preferences page.

Any changes you've made will automatically be saved

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions

What according to
you makes you a good candidate for customer service or technical support
job?

Good Communication and interpersonal skills, customer focus,
approach and engage, be polite and a good listener

Attitude always first. a smiley face with pleasant physical appearance is an
additional advantage

On a scale of 1 - 5 please rate your
fluency in spoken English

4