Subject: Tech Support Candidate - Ritu verma
From: Ritu verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 09:02:43 -0400

Tech Support
Test

Name

Ritu
verma

E-mail

[email-masked]

Phone Number

(201301) 7428808965

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced
Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ienegiger

Jr engineer

21000

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Firstly
to tell That please check  network connectivity , after that check the window
support

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open Bluetooth afterthat

Tap on Bluetooth icon to open Bluetooth

And connect the device via a name

What according to
you makes you a good candidate for customer service or technical support
job?

Confidence, how to handle customer with their device
problem

On a scale of 1 - 5 please rate your fluency in
spoken English

4