Subject: Tech Support Candidate - Ram Pratap singh
From: Ram Pratap singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 07:06:36 -0400

Tech Support
Test

Name

Ram Pratap
singh

E-mail

[email-masked]

Phone Number

(122006) 8545014550

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

gurgaon

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Advanced
Speakers & Audio
seo

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

vinosa portfolio

HR intern

current

10000
stipend

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on Phone
Used a
case management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

first i refresh it and if website did not work
again then i check internet connection or wifi. after it i check page load
properly or not. Check if the website is down for everybody or just me and use a
different browser. and we also restart our device many problem fix by restart
the device.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Switch on Bluetooth on mobile phone. Switch on
the speaker and put the speaker in pairing mode. wait for the phone to connect
after it Bluetooth connected and enjoy music.

What according to
you makes you a good candidate for customer service or technical support
job?

first thing is that i have all the skills for this job role
and second is that i am very passionate for this job role, i give my 100% for
the job role.

On a scale of 1 - 5 please rate your fluency in
spoken English

4