Subject: Tech Support Candidate - Farhan Khan
From: Farhan Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 03:27:55 -0400

Tech Support
Test

Name

Farhan
Khan

E-mail

[email-masked]

Phone Number

(+91) 9555592481

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector 82 Noida

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

ABM INFRATECH

Civil engineer

30 June 2022

22000

Previous Employer 1

SG NATIONAL ENGINEERING
COMPANY PVT LTD

Civil site engineer

30 June 2021

17000

Previous Employer 2

AK CONSTRUCTION PVT
LTD

Civil site engineer

December 2018

12000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.Restart your computer

2.Make sure the Internet connection works

3.check if the website is down for everybody or just me

4.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Swipe down from the top of the screen.

2.Make sure Bluetooth is turned on.

3.Touch and hold Bluetooth .

4.In the list of paired devices, tap a paired but unconnected device.

5.When your phone and the Bluetooth device are connected, the device shows as
"Connected

What according to you makes you a good candidate
for customer service or technical support job?

To give
best technical support with polite manner and satisfying customer make me good
technical support

On a scale of 1 - 5 please rate your
fluency in spoken English

5