Subject: Tech Support Candidate - Dheeraj Srivastav
From: Dheeraj Srivastav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 01:58:10 -0400

Tech Support
Test

Name

Dheeraj
Srivastav

E-mail

[email-masked]

Phone Number

(+91) 8285328543

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Palam

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ministry Of Consumer Affairs Food And Public Distribution

NIC
Coordinator

Working

25000

Previous Employer 1

Creation D Mark

Event
Executive

30/06/2020

20000

Previous Employer 2

ECHS (IHQ of MOD ARMY)

CLERK

31/03/2017

30000

In your past
experience you have (select all that applies)

Interacted
with customers over Email
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Firstly I
will Check and see my internet connection is available or not. If my internet
connection is not available, then I will troubleshoot my internet connection.
After my internet connection resolved. Then I again try to open site. and now it
is working properly

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Firstly go
to settings and open Bluetooth.

Go to pairing request

Pair your mobile with Bluetooth

Now your device is connected and you can enjoy with your speaker

What
according to you makes you a good candidate for customer service or technical
support job?

I have polite  and problem resolving behavior
and its make me good candidate for customer service or technical support job

On a scale of 1 - 5 please rate your fluency in
spoken English

2