Subject: Tech Support Candidate - Mohit Kumar
From: Mohit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 01:49:49 -0400

Tech Support
Test

Name

Mohit
Kumar

E-mail

[email-masked]

Phone Number

(91) 7457008497

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Barola

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1   Go
to browser and then click side corner

2.  You see many items. History , download , settings  etc

3. Go to settings and then click  cookies and remove all cookies

Then website are running

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1 On the bluetooth  speaker

2 go to the mobile settings and click Bluetooth

3. Scan the bluetooth speaker ( device)

4 connect the blutooth to Bluetooth device

5 run

What according to you makes you a good candidate
for customer service or technical support job?

Because I
knowledge the basic technical support and I work honestly

On a
scale of 1 - 5 please rate your fluency in spoken English

2