Subject: Tech Support Candidate - Subuhi Shabab
From: Subuhi Shabab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 01:40:17 -0400

Tech Support
Test

Name

Subuhi
Shabab

E-mail

[email-masked]

Phone Number

(91) 8447492905

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Okhla

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Prudent food service equipment

Service Co ordinate

2022

30000

Previous Employer 1

Spantech India

Service co
ordinater

2020

25000

Previous Employer 2

Qed foodtech Services

Service co
ordinater

2018

21000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Click the menu button
Fx89menuButton to open the menu panel.

Click History and select Clear Recent History…

In the Time Range to clear: drop-down, select Everything.

Below the drop-down menu, select both Cookies and Cache. Make sure other items
you want to keep are not selected.

Click OK.

If clearing Firefox's cookies and cache didn't work, it's probably a sign that
there is a problem with the website itself

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. For the
procedure you have the mobile.

2. Make sure internet data/ wi fi  of the Mobile should be on.

3. Slide the upper tools of mobile and search the Bluetooth option and get it
on.

4. Press the tool blutooth option for 3 to 4 second.

5 there will be device which one you have to pair.just click on it.

6. Here we go.. your mobile connected with other device.

What according to you makes you a good candidate
for customer service or technical support job?

I am very
patient ..able to do work in pressure also..I have not denied any work related
to my profile..that is my plus point .

On a scale of 1 - 5
please rate your fluency in spoken English

2