Subject: Tech Support Candidate - Shourya Gairola
From: Shourya Gairola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 01:06:26 -0400

Tech Support
Test

Name

Shourya
Gairola

E-mail

[email-masked]

Phone Number

(+91) 9760069452

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Uttarakhand

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
MacOS
Networking -
basic
Hardware - Advanced

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Harsh laptop

Hardware engineer

6

20000

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. Check out date and time settings as well as
time zone.

2. Change the internet browser available in 🖥.

3. Check pinging connectivity and connection like lan,Wlan(wifi).

4. Reset default browser settings.

And etc.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn no speaker and it's Bluetooth
search.

2. Open your phone's Bluetooth search menu.

3. Look for the name or model number for respective speakers.

4. Click on that connect and enjoy

What according to you makes you a good candidate
for customer service or technical support job?

I know
how to get job done ✔ i m connected with hardware field from last 5 years.

Rest you know the best

On a scale of 1 - 5 please rate your
fluency in spoken English

3