Subject: Tech Support Candidate - Supriya Singh
From: Supriya Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 23:25:48 -0400

Tech Support
Test

Name

Supriya
Singh

E-mail

[email-masked]

Phone Number

(91) 7985937517

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sector 135

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hcl

Network engineer

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Identify
the problem.

Establish a theory of probable cause.

Test the theory to determine the cause.

Establish a plan of action to resolve the problem and implement the
solution.

Verify full system functionality and, if applicable, implement preventive
measures.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Settings Bluetooth enabled search near by
devices open speaker Bluetooth connect

What according to
you makes you a good candidate for customer service or technical support
job?

I am a hard-working person very passionate towards my job

On a scale of 1 - 5 please rate your fluency in
spoken English

4