Subject: Tech Support Candidate - Rishabh Singh
From: Rishabh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 12:28:14 -0400

Tech Support
Test

Name

Rishabh
Singh

E-mail

[email-masked]

Phone Number

(+91) 9953550572

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Saket, New Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Amazon

VCS

N/A

32000

Previous Employer 1

Envirotech Instruments Pvt Ltd

Calibration Engineer

April 19, 2021

17500

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all I'll check the internet connection.
If there's no problem with internet I'll try to refresh. If that doesn't work
I'll restart the browser. After doing all the above, I will clear cache and
cookies. Then will restart the system.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

S1: Turn on
bluetooth in mobile phone.

S2: Turn on pairing mode in Bluetooth speaker.

S3: Search the name of the speaker in available device.

S4: Click on pair the  device.

What according to you makes you a good candidate
for customer service or technical support job?

My
excellent communication skills and ability to resolve customer problems
efficiently and effectively in least time possible.

On a scale of 1 - 5
please rate your fluency in spoken English

5