Subject: Fw: Tech Support Candidate - Kapil Pal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 5 Jul 2022 12:47:01 +0000

no
________________________________
From: Kapil Pal <[email-masked]>
Sent: Tuesday, July 5, 2022 11:21 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Kapil Pal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Kapil Pal
E-mail  [email-masked]
Phone Number    (+91) 7300663475
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Moradabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     NA
Previous Employer 2     na
In your past experience you have (select all that applies)      Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. First we have to check our network
2.After that we have to check those website it's valid or not
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.speaker on
2.moblie bluetooth on
3.conect
4.play music
What according to you makes you a good candidate for customer service or technical support job? According me a good candidate for a customer service it's nature and it's confdense.
On a scale of 1 - 5 please rate your fluency in spoken English  3