Subject: Fw: Tech Support Candidate - Sushant Dhiman
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 5 Jul 2022 12:46:00 +0000

no
________________________________
From: Sushant Dhiman <[email-masked]>
Sent: Tuesday, July 5, 2022 12:06 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sushant Dhiman

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sushant Dhiman
E-mail  [email-masked]
Phone Number    (+91) 9760500388
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Virajpet, Kodagu,  Karnataka
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Club Mahindra   Auditor Working         16646
Previous Employer 1     GBKC Global private Limited     Sr. Associate IT        14th march 2022 13000
Previous Employer 2     Smile Store     Associate IT    See 2020        11000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First, I will check the Internet connection, if it's did not working restart it using run Napa.cpl Cmd.
Second, try a different browser.
Third, restart computer.
Four, update web browser if it is not updated.
Fifth,  Clear cookies.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Enable both devices bluetooth connectivity, then search name of Bluetooth speaker's name from my phone, choose the right name then pair it.
What according to you makes you a good candidate for customer service or technical support job? I am problem solving, always try to find a correct way to troubleshoot problem. I always read error messages then fix it in that order.
On a scale of 1 - 5 please rate your fluency in spoken English  4