Subject: Fw: Tech Support Candidate - Lalit Mohan
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 5 Jul 2022 12:45:38 +0000

no
________________________________
From: Lalit Mohan <[email-masked]>
Sent: Tuesday, July 5, 2022 12:29 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Lalit Mohan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Lalit Mohan
E-mail  [email-masked]
Phone Number    (0) 9411322477
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     Vodafone mobile services pvt ltd        CRE at Vodafone Store   24 nov 2014     11500
Previous Employer 2     Dsrshan Travels         Travel agent    June2017        12500
In your past experience you have (select all that applies)      Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly i will refresh the page link .First  i will chek that internet cavel is properly  attached  or not. Than i willchek the network setting than
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First i will on the speakt power button
Then i will open its blootooth
Than i will open the blutooth of my mobile  than it will search the speaker than i will connect  it with speaker than i will ply the music  through mobile to speaker..
What according to you makes you a good candidate for customer service or technical support job? I will listen  the query  complaints  and esclation  of customers  and then i will resolve  that according to procur
On a scale of 1 - 5 please rate your fluency in spoken English  2