Subject: Fw: Tech Support Candidate - Divyanshu Pandey
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 5 Jul 2022 12:45:28 +0000

no
________________________________
From: Divyanshu Pandey <[email-masked]>
Sent: Tuesday, July 5, 2022 1:20 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Divyanshu Pandey

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Divyanshu Pandey
E-mail  [email-masked]
Phone Number    (91) 8054504301
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ludhiana
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Comviva         Gurgaon         Working         44000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Am Provide training to new team members to improve their performance levels.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the phone Bluetooth and connect the Bluetooth
What according to you makes you a good candidate for customer service or technical support job? Generate and close IM (Incident Management) using HPSM Tool. . SMSHUB to terminate international message (A2P,P2P).
On a scale of 1 - 5 please rate your fluency in spoken English  1